Hurricane IAN has been devastating. The storm surge hit pretty hard and we lost our first floor and cars so for a couple days we were on the waterfront and the cars were submarines. Watching a wall of water coming down your street as your kids scream "DAD!" is a surreal and frightening experience but everyone rallied and hauled the essentials up the stairs as the water poured in. We are the lucky ones.
The only indication we had of the aftermath the next day was the constant drone of CH-47 Chinooks and UH-60 Black Hawks buzzing overhead rushing to their rescue missions. We were still surrounded by water till late afternoon when I was able to hike up to the hospital to get some service and let people know we were okay and check up on everyone. The hospital was being evacuated because they were running low on fuel for the generators and did not have running water. It was a war zone, ambulances and a constant stream of helicopters lifting out critical patients in a landscape of barren uprooted trees and hundreds of cars in a flooded lot.
Having gone through eight hurricanes prior it was easy to make light of the approaching storm since it was forecasted to hit Tampa. Wouldn't you know it, Ian pulled a Charley (my first hurricane) and careened into Fort Myers instead and caused 5 times the damage that Charley did if not more. Tough lesson, complacently can and will kill.
The good news is all team members are accounted for and getting situated. Services are slowly coming back although most do not have power or running water. Hopefully that will improve soon. Our office is uninhabitable until power is restored and not a big deal as nobody really comes in much since the pandemic.
Currently the onboarding and development teams are now up and running and we will resume implementations some time next week. We ask for your patience and understanding for the next month or so while we get up to speed.
Despite the death and destruction that Ian has wrought, We are optimistic and grateful for the opportunity to serve you and your company and look forward to putting our bump in the road behind us.
One more thing, so just as I started walking back from the hospital my phone buzzed with a new message. It was my old army buddy who was assisting with air rescues. He asked if we needed help and added "smoke or flare we will come get you." Nice to know there are responders rushing into the danger zone to help their fellow citizens. What a great country we live in.